2012 Agenda
Theme: NARS 2012 Boot Camp
Goal: Adapt to Survive in a Changing Industry
| Friday, March 23rd |
|---|
| 1:00 p.m.–1:50 p.m. Technology Innovations and Opportunities Chris Metaxas, CEO of DRN; Zach Hallowell, Business Line Director of OPENLANE; Scott Jackson, CEO of MVTRAC; SmartAuction; Kyle Kolsky, Director of Business Development of LEAP Auto Loans, Inc. |
| 2:00 p.m.–2:45 p.m. Introduction to ARMS Ray Radford, President of ARMS; Mary Jane Hogan, CEO of ARMS |
| 2:45 p.m.–3:00 p.m. RISC/RSIG: Why It’s Crucial to Your Business TBD |
| 3:15 p.m.–3:30 p.m. Break |
| 3:30 p.m.–5:00 p.m. Acting on the Challenges of Our Industry – From Talk to Action Patrick Altes, TFA representative; Jennifer McDaniel, NFA representative; Ed Marcum, RSIG representative; George Badeen, AFA representative; Les McCook, ARA representative For Recovery Agents Only |
| 5:00 p.m.–6:00 p.m. DRN Meeting DRN Affiliates Only |
| 6:00 p.m.–8:00 p.m. DRN Cocktail Reception & NARS Registration Open All NARS Attendees |
| Saturday, March 24th |
| 7:30 a.m.–8:30 a.m. Registration & MVTRAC Welcome Breakfast Reception |
| 8:30 a.m.–8:45 a.m. Welcome, Event Layout & Rules Mary Jane Hogan, ARA President & Les McCook, ARA consultant and emcee |
| 8:45 a.m.–9:45 a.m. Déjà vu: Is This the Future? Keynote Speaker: Mike Goins, Head of Deficiency Recovery U.S. at TD Auto Finance |
| 9:45 a.m.–10:00 a.m. Break |
| 10:00 a.m.–10:55 a.m. Direct, Forwarding and Facilitation Models: Know, Understand, Educate and Adapt Steve Norwood, President & CEO of Consolidated Asset Recovery Systems, Inc.; Scott Jackson, CEO of MVRECOVERY; Debra Durham, owner of Midwest Adjusters, Inc.; Ray Radford, CFO California Recoveries Company |
| 11:05 a.m.–12:00 p.m. Additional Revenue Opportunities Dave Kennedy, owner and CEO of First Credit Resources, Inc.; Clark Thomas, PhD, owner of Texas and Hide and Seek, Inc.; Michael Eusebio, owner of DigitalDog Auto Recovery and Premier Recovery Service; John Lewis, founder of masterQueue and Find John Doe |
| 12:00 p.m.–1:00 p.m. Lunch Sponsored by OPENLANE |
| 1:00 p.m.–1:55 p.m. The Consumer Financial Protection Bureau (CFPB) – Is It A Legal Mine Field? Michael Doughtery, Managing Partner at Weltman, Weinberg & Reis |
| 2:05 p.m.–3:00 p.m. What Should You Expect from An Association? Patrick Altes, TFA representative; Jennifer McDaniel, NFA representative; Ed Marcum, RSIG representative; George Badeen, AFA representative; Les McCook, ARA representative |
| 3:00 p.m.–3:15 p.m. Break |
| 3:15 p.m.–4:05 p.m. Raising the Bar to Out Maneuver Your Competition Nagi Palle, Ph.D, Senior Vice President of Product Management of OPENLANE; Ken Shilson, CPA, President of Subprime Analytics; Jack Tracey, CAE and President of Automotive Association Services; Alison Aerts, Vendor Manager at Chase Auto Finance |
| 4:15 p.m.–5:15 p.m. Spotlight Focus: Clients and Vendors Bill Butterfield, Manager Collection and Operation Strategy of TD Auto Finance; Steven L. Smith, Collections Support AVP / Supplier Relationship Manager of Regional Acceptance Corporation; TBD; TBD |
| 5:15 p.m.–5:30 p.m. Wrap Up Mary Jane Hogan, ARA President |
