2012 Agenda
Theme: NARS 2012 Boot Camp
Goal: Adapt to Survive in a Changing Industry
| Friday, March 23rd |
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| 1:00 p.m.–1:50 p.m. Technology Innovations and Opportunities Chris Metaxas, CEO of DRN; Zach Hallowell, Business Line Director of OPENLANE; Scott Jackson, CEO of MVTRAC; Rick O’Connor, Director of Remarketing Sales of SmartAuction; Kyle Kolsky, VP Marketing and Brand Management of LEAP Auto Loans, Inc. |
| 2:00 p.m.–2:45 p.m. Introduction to ARMS Mary Jane Hogan, CEO of ARMS |
| 2:55 p.m.–3:15 p.m. RISC/RSIG: Why It’s Crucial to Your Business Stamatis Ferarolis, President of RISC; Joe Taylor, VP of RISC; Ed Marcum, President of RSIG |
| 3:15 p.m.–3:30 p.m. Break & Snacks in The Network Room |
| 3:30 p.m.–5:00 p.m. Acting on the Challenges of Our Industry – From Talk to Action Les McCook, ARA representative; Patrick Altes, TFA representative; Jennifer McDaniel, NFA representative; Ed Marcum, RSIG representative; George Badeen, AFA representative For Recovery Agents Only |
| 5:00 p.m.–6:00 p.m. DRN Meeting, located in the Rhapsody Room DRN Affiliates Only |
| 6:00 p.m.–8:00 p.m. DRN Cocktail Reception & NARS Registration Open to All NARS Attendees |
| Saturday, March 24th |
| 7:30 a.m.–8:30 a.m. Registration & MVTRAC Welcome Breakfast Reception |
| 8:30 a.m.–8:45 a.m. Welcome, Event Layout & Rules Mary Jane Hogan, ARA President & Les McCook, ARA consultant and emcee |
| 8:45 a.m.–9:45 a.m. Déjà vu: Is This the Future? Keynote Speaker: Mike Goins, Head of Deficiency Recovery U.S. at TD Auto Finance |
| 9:45 a.m.–10:00 a.m. Break |
| 10:00 a.m.–10:55 a.m. Direct, Forwarding and Facilitation Models: Know, Understand, Educate and Adapt Steve Norwood, President & CEO of Consolidated Asset Recovery Systems, Inc.; Scott Jackson, CEO of MVRECOVERY; Debra Durham, owner of Midwest Adjusters, Inc.; Ray Radford, CFO of California Recoveries Company |
| 11:05 a.m.–12:00 p.m. Additional Revenue Opportunities Speakers: Dave Kennedy, owner & CEO of First Credit Resources, Inc.; Clark Thomas, Ph.D, owner of Texas Hide and Seek, Inc.; Michael Eusebio, owner of DigitalDog Auto Recovery and Premier Recovery Service; John Lewis, founder of masterQueue and Find John Doe |
| 12:00 p.m.–1:00 p.m. Lunch Sponsored by OPENLANE |
| 1:00 p.m.–1:55 p.m. The Consumer Financial Protection Bureau (CFPB) – Is It A Legal Mine Field? Michael Doughtery, Managing Partner of Weltman, Weinberg & Reis |
| 2:05 p.m.–3:00 p.m. What Should You Expect from An Association or Industry Organization? Les McCook, ARA representative; Patrick Altes, TFA representative; Jennifer McDaniel, NFA representative; Ed Marcum, RSIG representative; George Badeen, AFA representative; |
| 3:00 p.m.–3:15 p.m. Break |
| 3:15 p.m.–4:05 p.m. Raising the Bar to Outmaneuver Your Competition Nagi Palle, Ph.D, Senior VP Product Management of OPENLANE; Ken Shilson, CPA & President of Subprime Analytics; Jack Tracey, CAE & President of Automotive Association Services; Alison Aerts, Vendor Manager at Chase Auto Finance |
| 4:15 p.m.–5:15 p.m. Spotlight Focus: Clients and Vendors Bill Butterfield, Manager of Collection and Operation Strategy at TD Auto Finance; Heather Marshall, VP Servicing of CitiFinancial Remarketing & Recovery Services; Bill Walters, VP Remarketing for Westlake Financial Services; Tony Parra, Vendor Manager for Bank of America Auto and Specialty Products |
| 5:15 p.m.–5:30 p.m. Wrap Up & iPad Drawing Mary Jane Hogan, ARA President |
